Shipping policy

We currently ship to Australia and New Zealand via standard shipping.

Fulfilment Times

Orders are typically processed and dispatched within 1 business day. You’ll receive a confirmation email with tracking details once your order has been shipped.

Shipping Rates

• Australia: Flat rate of $27.50 AUD on orders under $550 AUD

• New Zealand: Flat rate of $28.75 AUD on orders under $550 AUD

Enjoy free shipping on orders over $550 AUD – for a limited time only.

Delivery Estimates

Standard shipping usually takes:

• Australia: 2–5 business days

• New Zealand: 5–10 business days

Please note: delivery times may vary depending on your location and external factors such as public holidays or courier delays.

Order Tracking

Once your order has been dispatched, you’ll receive an email with tracking information to monitor your delivery progress.

Questions?

If you have any questions about your order or shipping, please contact our customer service team at shop@cryomed.com.au.